Zodiac HR Consultants India Private Limited - SAM- Strategic Account Manager , Mumbai

Zodiac HR Consultants India Private Limited
Mumbai
Roles and Responsibilities A Strategic Account Manager – Is the trusted advisor for our client who oversees all the support issues for the client ensuring the client are kept satisfied all the time. They are the direct point of contact for the client in case of any escalation or concern pertaining to the product /product support. Key Responsibilities: • Responsible to ensure all the case from the client to worked upon in the defined SLA. • Expected to know the product functionality which will help in critical decision-making. • Maintain the highest level of soft-skills (more)
ITES/ BPO/ KPO Salary 0.00 - 2.90 lacs
31 Dec 2011

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